FAQ’S

Find quick answers to our most common questions and learn more about how we work in our FAQs below.

Do I still need my membership number?

No. We have done away with membership numbers. All you need now is an email address. If you do not have an email address, then you can still come into the office and we can set you up but you will be unable to sign up from home without one.

Can I still sign up in the 3Ls Office?

Yes. We still have our office in the civic centre where anyone is welcome to come in to sign up to a membership, course, or social event. You can find our opening time here.

I have been a 3Ls member previously, why won't the site let me buy a course?

Memberships are renewed annually. If your membership has expired you will need to renew before you can purchase a course.

How do I pay?

To pay you need to click the shopping basket icon on the top right of your screen. From there you can proceed to checkout and complete your payment information.

How do I purchase a course?

To purchase a course you first need to have purchased a membership for this year. Your membership on the website will need to be renewed every twelve months. Once you are a member, you can go to the ‘Courses’ page and add the courses to your basket, then you can go to the shopping basket icon in the top right of your screen to complete your purchase and officially register on your course.

Why do I need to buy a membership before I can join a course?

We are a totally self-funded charity. Membership fees are a significant part of our income. If we didn’t charge a fee for membership, then we would have to add the cost to course price. Also, membership fees are eligible for Gift Aid, whereas course fees are not.